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RETURN & REFUND POLICY 

 

Return

  • For any reason should you wish to return your item(s), you have 14 days upon receiving the item(s) to return your order. Please fill up the form given to initiate the return.
  • Items must be in its original condition (tag intact, unworn, unwashed and unaltered). Exchanges for articles which do not meet all mentioned conditions will be duly declined. All items are not to be soaked. If the colour runs due to this reason, item/s is strictly not returnable.
  • Beauty Products and NuBra are not returnable. 
  • SALE products are not returnable. 
  • You just need to fill up the consignment note given by us and drop off in any of Poslaju branch.
  • For international orders, you need to bear the return shipping fee. 
  • Return to this address:-

Ladies Room Fashion 

25-1, Jalan Kuchai Maju 8, Off Kuchai Lama, 

58200 Kuala Lumpur. Tel:03-79723486

  • Once Quality Control has inspected the returned item(s), we will aim to process your return within 5 business days.

  • If you want to use another courier to return our products, the postage fee will bear on you. 

      

     Refund 

  • All the return(s) will be refunded into a website credit. We are unable to provide a refund in cash.
  • You may drop by our store to perform the exchange.