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Made To Order (MTO) Terms & Conditions

Made To Order is a product that is customized according to the sizes available on the website.

What is  Made To Order?

  1. Make-to-order is standard products not held in inventory and made after an order comes in.
  2. It takes about 10-14 days depending on the making Process.
  3. You can choose the evening gown that fits your size perfectly by chatting with our sales representative or may directly purchase at the website. 
  4. All the measurements are stated in the listing. 
  5. The alteration fees will be borne by the purchaser.
  6. Additional charges for modifying designs. 

Terms and Conditions

  • Alteration for specific body measurements will be excluded
  • All returns must be sent back within 14 working days of receiving your purchase.
  • For modifying gowns, no returns are allowed. 
  • Items must be in their original condition (tag intact, unworn, unwashed and unaltered). All items are not to be soaked. Items must have all original labels attached and be in original packaging.
  • When trying on items please be extremely careful. We will not accept returns if any returns have makeup stains, deodorant, perfume stains or smoke smells.
  • All returns which do not meet the above-mentioned criteria will be strictly declined and forfeited.
  • If you want to exchange the size for made-to-order products, it will take 10-15 working days.
  • The refund will be credited to your account. No cash refund.